Cookie & Privacy Policy
Your Privacy Matters to Us
At Urban Elephant, we are fully committed to safeguarding your personal information and treating it with respect. This policy outlines how we handle your data - what we collect, how we use it, and the role cookies play when you interact with our website.
Our Website Uses Cookies
When you visit urbanelephant.co.za we use cookies and similar technologies to:
- Improve your browsing experience
- Help analyze site performance
- Deliver tailored content and relevant offers
Why We Use Cookies
Cookies serve several important purposes:
- Ensuring the website operates smoothly and securely
- Understanding visitor engagement with our content
- Delivering personalised promotional content across platforms
By selecting "Accept All", you consent to our use of cookies. Prefer more control? Click "Adjust Preferences" to customise which types of cookies you're comfortable with.
Types of Cookies We Use
1. Essential Cookies
These are vital for the functionality of our site. They support:
- Secure access
- Booking management
- Remembering user preferences across sessions
2. Performance & Analytics Cookies
Used to track anonymous website usage patterns, including:
- Popular pages visited
- Time spent on various sections
- Any error messages encountered
This data helps us continuously improve your browsing experience.
3. Marketing & Targeting Cookies
Enabled only with your permission, these cookies help:
- Tailor advertisements to your interests
- Show personalised content on email, social media, and banners
- Track the effectiveness of marketing campaigns
What Are Cookies, Technically?
Cookies are small text files placed on your device when you visit a website. They help remember your actions and preferences for future visits.
We may also use related technologies such as:
- Pixels
- Scripts
- Tags
Some cookies are set directly by Urban Elephant, while others are placed by third-party services (like analytics or advertising partners). These third-party cookies may collect data even beyond our website.
Managing Cookies
You’re in control of your cookie preferences. You can:
- Change cookie settings anytime through your browser
- Block specific cookie types
- Clear cookies that have already been set
Blocking some cookies may affect how the site functions (e.g., login sessions or saved preferences may not work as expected).
Browser-specific Guides
Updates to This Policy
We may update this policy occasionally to reflect changes in:
- Technology
- Regulations
- How we operate our website
When updates are made, we’ll adjust the version and notify users where appropriate.
Questions?
For any inquiries regarding how your data is used, feel free to contact us at:
spencer@urbanelephant.co.za